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The customer is the king of any business and organization. The goal of the CRM tool is that it allows you to understand the existing as well as potential customers. CRM is a go-to place for everything. In this article, we have discussed how software like CRM (Customer Relationship Management) has contributed to every industry, business, and
organization to fight against the disease- COVID-19.
In many companies - the employees complain of being overloaded with the day to day work BUT the efficiency and productivity is very less and there is no way to measure the cause of the same. Even the best workers spend too much time performing menial, tedious tasks that ultimately add little value.